Privacy Policy
Last updated: July 2026
At Ganja Unit, your privacy is as important to us as the quality of our products. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By using our website and services, you agree to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you create an account, place an order, or contact us, we collect:
- Contact information: Name, email address, phone number, shipping address
- Order information: Products purchased, order history, payment method (we do not store full credit card numbers)
- Account information: Email address and password (encrypted)
- Communication: The content of emails and messages you send to us at ganjaunitsales@gmail.com or through our contact form
Information Collected Automatically
When you browse our website, we automatically collect:
- Device and browser information: IP address, browser type, operating system, screen resolution
- Usage data: Pages visited, time spent on pages, products viewed, search queries
- Cookies and tracking technologies: Session cookies for cart functionality, analytics cookies for understanding site usage, marketing cookies for personalized recommendations
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders — shipping products, providing tracking information, handling returns and exchanges
- Customer support — responding to your inquiries and resolving concerns
- Account management — maintaining your account, order history, and wishlist
- Product recommendations — suggesting products based on your browsing and purchase history
- Marketing communications — sending newsletters, promotions, and product updates (only if you have opted in; you can unsubscribe at any time)
- Website improvement — analyzing usage patterns to enhance site functionality and user experience
- Legal compliance — age verification, fraud prevention, and meeting regulatory requirements
How We Share Your Information
We do not sell your personal information to third parties. We share information only with:
- Shipping carriers — to deliver your orders (name, address, and contact information only)
- Payment processors — to process your transactions (encrypted payment data)
- Service providers — analytics, email marketing, and customer support tools that help us operate our business (under strict data protection agreements)
- Legal authorities — if required by law, court order, or to protect our rights, safety, or the safety of others
Data Security
We employ industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage for sensitive data such as passwords and payment information
- Regular security audits and vulnerability assessments
- Restricted internal access to personal data on a need-to-know basis only
- Secure data deletion practices when information is no longer needed
Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to implementing and maintaining the strongest available protections.
Cookies Policy
We use the following types of cookies:
- Essential cookies: Required for the site to function (cart, checkout, account login)
- Analytics cookies: Help us understand how visitors use our site so we can improve it
- Marketing cookies: Allow us to show you relevant products and offers
- Preference cookies: Remember your settings and choices for a personalized experience
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality, particularly cart and checkout features.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Request your data in a structured, machine-readable format
To exercise any of these rights, email us at ganjaunitsales@gmail.com. We will respond to your request within 30 days.
Children’s Privacy
Our website is intended for individuals 21 years of age and older. We do not knowingly collect information from anyone under 21. Our age verification system is designed to prevent underage access.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised “last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: ganjaunitsales@gmail.com
- Contact Us page