Return & Exchange

Return & Exchange Policy

Last updated: January 2026

60-Day Return Policy

We offer a 60-day return policy on all products. If you are not satisfied with your purchase, you may return it within 60 days of delivery for a full refund or exchange.

Return Conditions

• Products must be in their original, unopened packaging
• Products must be unused and in the same condition as received
• Proof of purchase (order number or receipt) is required

How to Initiate a Return

To start a return, please contact our customer support team at support@ganjaunit.com with your order number and reason for return. We will provide you with a return shipping label and instructions.

Refunds

Once we receive and inspect your returned item, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or full refund at no additional cost to you.