Shipping & Delivery: Fast, Free, and Discreet
At Ganja Unit, we understand that once you have placed your order, you want it quickly, safely, and discreetly. Our shipping and delivery policies are designed to provide a seamless experience from checkout to your doorstep, with no hidden fees and no unnecessary complications.
Free Shipping on Every Order
We offer free standard shipping on every order, with no minimum purchase required. Whether you are ordering a single pre-roll or stocking up on a month’s supply of CBD oil, shipping is always on us. Standard delivery arrives within 2 to 5 business days, depending on your location.
Next-Day Delivery
For customers in select locations, we offer next-day delivery for orders placed before 2 PM ET on business days. Next-day delivery ensures your products arrive the very next business day, perfect for when you need your wellness products urgently. Availability depends on your shipping address — check availability at checkout.
Order Processing Time
Orders are processed within 1 to 2 business days of placement. During high-volume periods (holidays, promotions), processing may take up to 3 business days. You will receive an email confirmation with your tracking number as soon as your order ships.
| Order Placed | Processing Time | Estimated Delivery |
|---|---|---|
| Monday before 2 PM ET | Same day | Wednesday to Friday |
| Monday after 2 PM ET | Next business day | Thursday to the following Monday |
| Friday before 2 PM ET | Same day | Tuesday to Thursday |
| Friday after 2 PM ET | Next Monday | Wednesday to Friday |
| Weekend | Monday | Wednesday to Friday |
Discreet Packaging
Your privacy matters to us. All orders are shipped in plain, unmarked packaging with no cannabis-related branding, logos, or text. The return address references a non-descriptive business name. Your purchase will appear on your credit card statement under a discreet, non-cannabis-related business name as well.
Tracking Your Shipment
Every order includes free tracking. Once your order ships, you will receive an email with your tracking number and a link to track your package. You can also track your order at any time by visiting our Track Order page and entering your Order ID and billing email.
Shipping Destinations
Ganja Unit currently ships to addresses within the United States only. We are unable to ship to PO boxes for certain products due to carrier restrictions — a physical street address may be required. We do not ship internationally due to varying legal restrictions on cannabis products across countries.
Shipping Restrictions
Some products may have specific shipping restrictions based on state and local regulations. If an item in your cart cannot be shipped to your location, you will be notified at checkout. We continuously monitor regulatory changes and update our shipping capabilities accordingly.
Damaged or Incorrect Items
If your order arrives damaged, or if you receive the wrong items, please contact us at ganjaunitsales@gmail.com within 48 hours of delivery. Include your order number and a photo of the damaged or incorrect items, and we will arrange a replacement or refund at no cost to you.
Shipping FAQs
Is shipping really free?
Yes. Standard shipping is free on every order with no minimum purchase. Next-day delivery may carry a small additional fee depending on your location.
Will my package require a signature?
Some orders may require a signature upon delivery, particularly high-value orders. If a signature is required, it will be noted at checkout and in your shipping confirmation email.
Can I ship to a different address than my billing address?
Yes. During checkout, you can specify a different shipping address. We verify all shipping addresses to prevent fraud, which may add a brief processing delay for first-time alternate addresses.
What happens if I am not home when my package arrives?
The carrier will attempt delivery and, if no one is available, will leave a delivery attempt notice with instructions for redelivery or pickup at a local facility. You can also arrange for package hold or redirect through the carrier’s website using your tracking number.
Need Shipping Help?
If you have any questions about shipping, delivery, or tracking, our team is here:
- Email: ganjaunitsales@gmail.com
- Contact Us
- Track Your Order
- Help Center & FAQ